As an authorized distributor of world-leading dental brands with over 20 years of experience, Masar ensures that every piece of equipment is professionally installed and seamlessly integrated into your clinic or practice, minimizing downtime and maximizing performance from day one.
Site Preparation Guidance
Our experts provide detailed guidance on preparing your clinic space before equipment arrives. This includes assessing room layout, electrical requirements, plumbing needs (for units like dental chairs or sterilization equipment), flooring considerations, and any necessary modifications to ensure optimal placement and workflow efficiency. Proper site preparation helps avoid costly delays and ensures compliance with local standards right from the start.
Equipment Delivery and Installation
They handle the full logistics — from safe transportation and timely delivery across Riyadh, Jeddah, Dammam, and all regions of the Kingdom, to on-site unboxing and professional installation by trained technicians. Installation covers everything from dental chairs, X-ray systems, and CAD/CAM units to sterilization equipment and full clinic setups. Their team works efficiently to complete the process with minimal disruption to your practice.
Integration with Existing Systems
Masar specializes in seamless integration of new dental equipment with your current clinic infrastructure. This includes connecting digital imaging systems to practice management software, linking intraoral scanners or CBCT units to computers/networks, integrating suction and compressor systems, and ensuring compatibility with existing power, data, and sterilization workflows. The goal is a unified, efficient ecosystem that enhances productivity without compatibility issues.
Safety and Compliance Verification
Every installation undergoes rigorous safety checks and full verification against Saudi Food and Drug Authority (SFDA) regulations. Masar provides complete documentation, ensures all equipment meets local regulatory requirements, and conducts thorough safety testing (electrical, radiation, mechanical, etc.). This step gives you peace of mind that your clinic operates fully compliantly and safely for both staff and patients.
Staff Orientation
Following installation, they conduct comprehensive staff orientation and hands-on training sessions. This helps your dentists, assistants, and technicians become confident in operating the new equipment. Orientation covers daily use, basic maintenance, troubleshooting, and best practices, often including access to manufacturer training resources.
Operational Testing
Before handing over the clinic, Masar performs extensive operational testing under real working conditions. This includes running full cycles of equipment (e.g., chair movements, X-ray exposures, suction tests, sterilization validation), calibrating devices, verifying performance metrics, and confirming everything functions as intended. Only after successful testing and your approval is the system officially commissioned.